Privacy Policy

Lifimix India Private Limited

At Lifimix India Private Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us.

By using our website (www.lifimix.in) or purchasing our products, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect different types of information to provide and improve our services:

a) Personal Information

When you place an order or register on our website, we may collect:

Full Name, Email Address, Phone Number, Billing & Shipping Address, Payment Information (processed via secure gateways, not stored by us)

b) Non-Personal / Technical Information

Including:

IP Address, Browser information, Device type, Pages visited, Time spent on website, Cookies and usage analytics

c) Communications

Any emails, messages, or queries you send to us.

2. How We Use Your Information

We use your information for the following purposes:

 To process orders and deliver products

To provide customer support and respond to inquiries

To send order updates, shipping notifications & important alerts

To improve website performance and user experience

To send promotional offers (only if you opt-in)

To prevent fraud or unauthorized transactions

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience.

Cookies help us:

Remember your cart

Understand user behaviour

Improve website speed and personalization

You may disable cookies in browser settings, but some website features may not function properly.

 

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties.

However, we may share information with:

a) Trusted Service Providers

Courier & logistics partners, Payment gateways, Website hosting & analytics services

These partners use data only to perform services on our behalf and follow strict confidentiality rules.

b) Legal Obligations

We may disclose information if required by:

Law, Court order, Government authority

 

5. Data Security

We take strong security measures to protect your data:

SSL encryption

Secure payment gateways

Restricted access to sensitive information

Regular security audits

However, no online method is 100% secure. We strive our best to protect your data.

 

6. Your Rights

You have the right to:

Request access to your personal data

Correct or update your information

Request deletion of your data (where applicable)

Opt-out of marketing emails/SMS

Disable cookies anytime

To exercise these rights, contact us at support@lifimix.in

 

7. Data Retention

We retain personal information only as long as necessary for:

Order processing

Legal compliance

Resolving disputes

Customer support

Once no longer required, data is securely deleted.

 

8. Third-Party Links

Our website may contain links to other sites.

We are not responsible for the privacy practices of third-party websites.

We encourage you to review their policies before sharing any information.

 

9. Children’s Privacy

We do not knowingly collect information from children under the age of 13.

If you believe a child has shared data with us, please contact us immediately.

 

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

Legal requirements

Changes in business practices

Improvements in security

Updates will be posted on this page with the revised date.

 

11. Contact Us

For any questions, complaints, or privacy-related concerns, contact:

Lifimix India Private Limited

Email: hello@lifimix.in

Phone: 9599248245