Delivery Information
Lifimix India Private Limited
At Lifimix India Private Limited, we aim to deliver
your Ayurvedic and herbal products quickly, safely, and efficiently. This
Shipping & Delivery Policy outlines how orders are processed, shipped, and
delivered across India.
1. Order Processing Time
All orders are processed within 24–48 hours (excluding
Sundays and public holidays).
Orders placed after 5:00 PM will be processed on the next
business day.
You will receive a confirmation message/email once your
order is successfully placed.
2. Shipping Time
Estimated delivery time after dispatch:
Metro Cities: 2–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Areas / North-Eastern States / J&K: 5–10 business
days
Delivery timelines may vary slightly due to courier delays,
weather, festivals, or government restrictions.
3. Shipping Partners
We deliver orders through trusted and reputed logistics
partners to ensure safe handling of herbal/ayurvedic products.
Our delivery partners include:
Delhivery, Blue Dart, DTDC, Ekart / Xpressbees, India Post
(for remote locations)
4. Shipping Charges
Free Shipping on prepaid orders above ₹499 (customizable).
Standard shipping charges apply for orders below the
free-shipping threshold.
COD (Cash on Delivery) may include additional charges
depending on the order value.
5. Order Tracking
Once the order is shipped, a tracking link will be shared
via SMS/Email/WhatsApp.
You can track real-time updates such as “Picked Up,” “In
Transit,” “Out for Delivery,” and “Delivered”.
6. Delivery Attempts
Courier partners will make up to 2–3 delivery attempts.
If the customer is unavailable or unreachable, the order may
be returned to us.
In case of re-delivery requests, additional shipping charges
may apply.
7. Damaged, Leaked, or Tampered Deliveries
We take stringent steps to ensure safe packaging of
Ayurvedic and herbal products.
If you receive:
A tampered package
A leaked or damaged bottle/jar
Incorrect items
Please report within 24–48 hours with an unboxing video and
images to support@lifimix.in
.
8. Delivery Area Coverage
We ship across PAN India, covering:
All major cities & towns
Rural areas (via India Post or partner couriers)
International shipping is currently not available.
9. Delays in Delivery
Delays may occur due to:
Weather conditions
Festivals / peak season
Strikes or operational issues
Remote delivery locations
COVID-related restrictions (if applicable)
Your patience is appreciated during such events.
10. Change of Delivery Address
You may request an address change before the order is
dispatched.
After dispatch, address modification is not guaranteed and
depends on courier policy.
11. Incomplete or Incorrect Address
If the order is returned due to:
Wrong address
Incomplete address
No response from customer
Reshipping charges will apply.
Contact Us
For shipping or delivery-related questions, contact:
Lifimix India Private Limited
Email: hello@lifimix.in
Phone: 9599248245